Privacy Policy

BACKGROUND:

Performance Accountancy understands that your privacy is important to you and that you care about how your information is used through paper and electronic means.  We take the privacy of information seriously, and we ask that you read the privacy policy to understand what we do with your information.

Where we collect information, we are doing so to offer you a better and complete service both on the websites and in the rest of our operations. If any of the information we hold about you is incorrect, we will do our best to correct it quickly on our databases once you notify us. We may need to retain archive copies of personal information for legal & review purposes.

The Performance Accountancy website does not store any personal information about you when you visit it. It does record traffic information on all our visitors as a collective whole, and no individual can be identified from this information. We will only collect personal information about you if you send us an email enquiry via the “contact us” page or via one of the sign-up forms.

Except the reasons below, we will not disclose your personal information to others. The exceptions:

  1. Credit referencing purposes after you provide us your consent for example mortgage references that require financial information;
  2. Where it is necessary for the provision of information or services to you;
  3. Where we are required to by the courts or to comply with other legal, statutory and/or regulatory obligations including accounting and tax requirements;
  4. To prevent and/ or detect crime.

We will not pass your information on to other people and organisation without your approval.

 

LINKS TO OTHER WEBSITES:

There may be hyperlinks to other websites for services that you may need to things that you may find interesting. These include links to HMRC guides, Companies House, YouTube, Linked-in and Facebook. This privacy policy only applied to the Performance Accountancy website and we are not liable for the contents of other linked websites nor the websites purporting to be us.

 

 

FINANCIAL INFORMATION:

We do not collect any financial information with regards to debit or credit card numbers, or bank account details for any payments taken online. Should you pay for any of our services via our online systems, you’ll be taken to a secure payment service provider who will take your payment on our behalf and return you to our website when the order is complete.

 

SURVEYS, QUESTIONNAIRES AND COMMENTS:

From time to time we may ask you to complete surveys, questionnaires or comments via the website or by third party software. These are always voluntary. The information is used to help us provide a better service to our clients, to amend the website, and some may be used as testimonials in our marketing. Please let us know if you do not wish your comments to be used in this way.

 

MONITORING:

Please note that is you communicate with us electronically including email, incoming telephone & fax, then this communication may be recorded. This helps us maintain our client support standards and ensures that commitments we make are on file.

 

USE OF COOKIES

A cookie is a tiny file that is saved by your browser when you visit a website. We have set out a separate cookie policy.

 

REQUESTS FOR ACCESS TO PERSONAL INFORMATION:

We are happy to provide you with details of the personal information we hold on you. A copy of this data can be requested from the contact below. We charge a £10 upfront fee for this, and we require identification to be sent before the information is issued.

Please contact:

Performance Accountancy – Data Planning

6 Pankhurst Drive
Bracknell
Berkshire
RG12 9PS
Email: info@perfomanceaccountancy.co.uk

Or use the form located here: https://form.jotform.com/62692496665977 . This will enable you to link to go-cardless for payment, or cheques can be mad out to L M Herrington, or bank details on request.